Thursday, November 1, 2018

Ferguson: Moving Day

Moving day, October 2018. Missouri.

Relocation #5

And so now I know.

There will always be an unpleasant surprise - or two - on moving day.

It´s just the way it is. The natural order of things, thus no reason to blame oneself.

The goal, then, in the future, is to do what one can to prevent the knowable mishaps and to accept there will be the unknowables.

The two mishaps on yesterday´s moving day were stupid but exasperating ones:
  1. The gosh-darn cable would not unscrew from the modem! I´d already packed everything in the car, so no tools. After pulling away precious skin from my finger trying to wrench the cable end loose, I called the Spectrum customer service number, and they told me I could just cut the cable from the wall. Arghh! Where was I to find a knife or scisssors, already packed or loaded! I stomped downstairs, swearing in futile, childish rage to the universe, all three flights of stairs down to the garage, into the depths of my car, and back up three flights of stairs with a knife. I sawed at the cable until it halved. Now I was ready to take it to the Spectrum office. 
  2. Which brings me to mishap #2. Google maps is great most of the time, but sometimes it is a spectacular fail. This was one of those sometimes. After circling an area like vulture looking for the road that Google insisted was right there, I again called Spectrum´s customer service. After a little more childish behavior on my part, I finallly settled down and the CSR helped get me to my destination. It was not one of my finer moments. 

Sidebar: This is the same company that entered my first name (a common one, with only one spelling, not only in English, but in a multidude of languages) with two letters interposed AND entered my surname with the name of my street! When I contacted the company with the error, the helpful CSR informed me that I would have to go to a Spectrum office with PROOF of my legal name!!!!! 

Sheesh. Instead, I just lived with the wrong name on my account and paid with a credit card with my real name. They didn´t care. 

Anyway, in due time, I was on my way, with the paper receipt that proved a woman with a misspelled first name and her street name as her surname had properly returned the modem.

All was OK.

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